Facebook Twitter Youtube MYhpi
Browse by Brand:
HPI Wants you! Introducing MYhpi, Everyone has a chance to win BIG! Register now for HPI's new VIP experience! This could be yours!
Car
Flight
Electrics
General Accessories
Fuel
Misc
What our customers are saying about us
FAQ: Frequently Asked Questions and Answers
Customer Service Technician
Here at HPI Racing UK there is a dedicated team of Customer Service Technicians at the end of a telephone, to take care of your warranty and technical needs, no matter how big or small.

If you require any assistance please contact the Customer Service Team by typing in your question below or contact us by calling 0845 00 66 160 or if you prefer not to use our 0845 number, you can also call us on (01283) 226570. (Standard office hours are 8:30-17:00 Monday to Friday)
Ask a Question
Progress Bar
Your Question:

Please type your question above. You will get a set of suggested answers based on our support FAQ immediately. If these answers do not help you, or we are unable to find any relevant answers based on your question, you can send your support request with more details to one of our Customer Service Technicians. You will then get an individual response within 2 working days.
All FAQs

sort by:
items per page: 12, 24, 36, 48
next >
pages (2): 

ANSWER:

Yes you can! Most clubs in the UK are affiliated to the BRCA (British Radio Car Association) who list clubs and the classes that they race on their website.

You can also ask at your local model shop to see if they know of any local clubs. You'll probably find that many of the staff race themselves and will be happy to offer help and advice.

Keywords: USE, TRACK, RACING, RACE, CLUB, BRCA
Was this FAQ Helpful?    Yes | No
ANSWER:

You can use our shop search facilty here to find a local model shop who sells our products.

Keywords: DEALER, LOCAL, NEAR, NEAREST, SHOP
Was this FAQ Helpful?    Yes | No
ANSWER:

We aim to keep parts for our cars available for at least two years after the car has been discontinued, although in many cases parts will continue to be available for much longer than that.

Where possible we will always try to suggest an alternative to any part that has been discontinued, or any other option parts that may be suitable.

Unfortunately if we list a part as discontinued and list no alternative it means that we have no more stock of the part and have no more available to us, so would not be able to supply it. Some of our stockists may still have the parts in stock though, so we'd suggest searching for the part on Google or Ebay to see if you can obtain the part that way.

Was this FAQ Helpful?    Yes | No
ANSWER:

HPI cars are supplied with an industry leading two year warranty, while the lower priced Maverick range have the more usual 90 day warranty supplied with the car.

Maverick users still have access to the same experienced technical support that is available to HPI users though, so feel free to get in contact with your local Maverick distributor for any help or advice you might need.

Was this FAQ Helpful?    Yes | No
ANSWER:

In a word - yes! In order to make any claim against your warranty your distributor will ask for you to provide a copy of your purchase receipt, so we'd suggest keeping it in a safe place after you've purchased the car.

Was this FAQ Helpful?    Yes | No
ANSWER:

All HPI cars are supplied with a two year component and labour warranty against any failures that happen as a result of a manufacturing or a design defect.

If you feel that you've experienced a premature failure of a part please contact either the shop that you have purchased your car from or our distributor in the country that the car was purchased from. If you need help identifying the distributor then you can find them on www.hpieurope.com

Once you've been in contact with your distributor they will be happy to let you know what they can do to help resolve your problem.

If you'd like further information on our warranty then you can obtain a copy of the warranty document supplied with all HPI cars by letting us know and we can get one emailed over or posted out for you!

Was this FAQ Helpful?    Yes | No
ANSWER: 1. Turn on the transmitter whilst holding down the bind button. The LED on the transmitter should be flashing. 2. Turn on the receiver/ESC unit. 3. When the LED on the receiver.ESC unit becomes solid then the items are bound together. 4. Switch off the receiver/ESC unit. 5. Switch off the transmitter. 6. Turn on the transmitter. 7. Turn on the receiver/ESC unit the car should now be ready to use.
Was this FAQ Helpful?    Yes | No
ANSWER:

Car One Way Bearing Pullstart Rotostart Back Plate Notes
HPI Rush Evo 15133 15126 87132 87121  
HPI Firestorm 1430 1428 87130 87117  
HPI MT2 15133 15126 87132 87121  
HPI MT2 G3.0 1430 1428 87130 87117  
HPI Bullet MT/ST 3.0 1430 1428 87130 87117  
HPI RTR3 Evo+ 15133 15126 87132 87121  
HPI WR8 3.0 107829 107828 87630 109535 Can also use 87130 Rotostart with 1430 One Way Bearing
HPI Nitro 3 Drift 1430 1428 87130 87117 Use Z544 screws and Z819 washers to raise engine
HPI Trophy 3.5 1430 1428 87130 87117  
HPI Trophy 3.5 (v2 Engine) 107829 107828 87630 109535 Can also use 87130 Rotostart with 1430 One Way Bearing
HPI Trophy 4.6 Truggy 1430 1428 87130 87117 Also use 87104 starter shaft
HPI Trophy 4.6 Truggy (v2 Engine) 107829 107828 87630 109535 Can also use 87130 Rotostart with 1430 One Way Bearing (Also use 87104 starter shaft)
HPI Pulse 4.6 15233 15226 87148 87127  
HPI Savage 3.5 1430 1428 87130 87117  
HPI Savage X4.6 RTR 1430 1428 87130 87117  
HPI Savage X4.6 RTR (v2 Engine) 107829 107828 87630 109535 Can also use 87130 Rotostart with 1430 One Way Bearing
HPI Savage SS 4.6 15233 15226 87148 87127  
HPI Savage XL 15294 15226 87148 87127  
HPI Baja N/A 15478 N/A    
Maverick Blackout N/A MV24136 N/A    

Was this FAQ Helpful?    Yes | No
ANSWER:

During the refresh all HPI cars were updated and are now provided with a 2.4GHz radio. These radio systems have much shorter antenna wires than the standard 27MHz radios that were used before. The Antenna tube provided with your model still caters for the 27MHz radio therefore it is much longer than it needs to be. To resolve this all you need to do is to cut the tube so its a perfect fit for the wire. A perfect fit would be a couple of millimeters shorter than wire so it hangs over a little. This is then protected by the antenna cap.

Keywords: ANTENNA, LONG, SHORT, TUBE, WIRE
Was this FAQ Helpful?    Yes | No
ANSWER:

Kit
How fast does it go?
How long does it run for?
Baja 5B Flux
Upto 45MPH
Upto 15 mins
 
Baja 5B SS
Upto 40MPH
40 mins per tank
 
RTR Baja 5B
Upto 40MPH
40 mins per tank
 
Baja 5SC SS
Upto 35MPH
40 mins per tank
 
RTR Baja 5SC
Upto 35MPH
40 mins per tank
 
Super 5SC Flux
Upto 45MPH
Upto 15 mins
 
Savage XL
Upto 40MPH
20 mins per tank
 
Savage Flux HP
Upto 45MPH
upto 10 mins
 
Savage X 4.6
Upto 45MPH
20 mins per tank
 
Bullet MT Flux
Upto 35MPH
Upto 15 mins
 
Bullet ST Flux
Upto 35MPH
Upto 15 mins
 
Bullet MT 3.0
Upto 30MPH
15 mins per tank
 
Bullet ST 3.0
Upto 30MPH
15 mins per tank
 
D8S RTR
Upto 40MPH
10 mins per tank
 
Pulse 4.6
Upto 40MPH
10 mins per tank
 
Trophy Buggy Flux
Upto 40MPH
upto 10 mins
 
Trophy Buggy 3.5
Upto 30MPH
15 mins per tank
 
Trophy Truggy Flux
Upto 40MPH
upto 10 mins
 
Trophy Truggy 4.6
Upto 40MPH
15 mins per tank
 
RTR E-Firestorm 10T
Upto 25MPH
15 mins with supplied battery
 
E-Firestorm Flux
Upto 50MPH
upto 10 mins
 
Firestorm 10T
Upto 30MPH
15 mins per tank
 
WR8 3.0
Upto 35MPH
20 mins per tank
 
WR8 Ken Block Flux
Upto 40MPH
upto 10 mins
 
WR8 Flux
Upto 40MPH
upto 10 mins
 
Savage XS
Upto 60MPH (high speed runs)
upto 10 mins
Blitz Flux
Upto 45MPH
upto 10 mins
 
Blitz 
Upto 25MPH
Upto 15 mins
 
Vorza Flux HP
Upto 73MPH
upto 10 mins
 
Apache SC Flux
Upto 45MPH
upto 10 mins
 
Apace C1 Flux
Upto 45MPH
upto 10 mins
 
Nitro 3 Porsche GT-3 RTR
Upto 50MPH
20 mins per tank
 
Nitro 3 BMW M3 RTR
Upto 50MPH
20 mins per tank
 
Sprint 2 Sport Falken Porsche RTR
Upto 30MPH
Upto 15 mins
Sprint 2 Sport 1969 Camaro
Upto 30MPH
Upto 15 mins
 
Sprint 2 BMW M3
Upto 30MPH
Upto 15 mins
 
Sprint 2 Sport Mustang X 1969 RTR
Upto 30MPH
Upto 15 mins
Sprint 2 Flux 2010 Camaro
Upto 55MPH
upto 10 mins
 
Sprint 2 Flux BMW M3
Upto 55MPH
upto 10 mins
 
Sprint 2 Flux Porsche 911 GT3
Upto 55MPH
upto 10 mins
 
Sprint 2 Drift 2010 Camaro
Upto 30MPH
Upto 15 mins
 
 
E10 Drift
 
Upto 25MPH
15 minutes with supplied battery
Mini Recon
Upto 20MPH
15 mins with supplied battery
 
Maverick Ion MT
Upto 20MPH
15 mins with supplied battery
 
Maverick Ion XB
Upto 20MPH
15 mins with supplied battery
 
Maverick Ion XT
Upto 20MPH
15 mins with supplied battery
 
Maverick Ion SC
Upto 20MPH
15 mins with supplied battery
 
Maverick Strada TC Evo
Upto 25MPH
15 mins with supplied battery
 
Maverick Stada DC Evo
Upto 25MPH
15 mins with supplied battery
 
Maverick Strada TC Evo S
Upto 40MPH
10 mins with supplied battery
 
Maverick Strada DC Evo S
Upto 40MPH
10 mins with supplied battery
 
Maverick Vader XB
Upto 35MPH
Upto 15 mins
 
Maverick Scout 
Upto 10MPH
20 mins with supplied battery
 
Maverick Strada XB Evo
Upto 25MPH
15 mins with supplied battery
 
Maverick Strada XB Evo S
Upto 35MPH
10 mins with supplied battery
 
Maverick Strada XT Evo 
Upto 25MPH
15 mins with supplied battery
 
Maverick Strada XT Evo S
Upto 35MPH
10 mins with supplied battery
 
Maverick Strada MT Evo
Upto 25MPH
15 mins with supplied battery
 
Maverick Strada MT Evo S
Upto 35MPH
10 mins with supplied battery
 
Maverick Strada SC Evo
Upto 25MPH
15 mins with supplied battery
 
Maverick Strada SC Evo S
Upto 35MPH
10 mins with supplied battery
 
Maverick Blackout
Upto 40MPH
 
40 Mins per tank
HB D8 12
Depending on engine fitted , 40MPH+
 
10 mins per tank
HB R10
Depending on engine fitted , 40MPH+
 
10 mins per tank
HB TCXX
Depending of electrics fitted 35MPH+
 
upto 15 mins
HB TCFD
Depending of electrics fitted 35MPH+
 
upto 15 mins
Ken Block WR8 3.0
50Mph
15 Mins per tank
Mustang RTR-X Micro
20MPH
20 Mins
Nitro 3 Drift
50MPH
15 Mins

Keywords: BATTERY, FAST, FUEL, LONG, SPEED, TIME
Was this FAQ Helpful?    Yes | No
ANSWER:

Binding Radio Gear

TF-20

1.Make sure everything is switched off

2. Hold 'Bind' button down on the Transmitter whilst turning the Transmitter on.

3. When the light on the Transmitter flashes release 'Bind' switch.

4. Hold the 'Bind' button down on the Receiver whilst turning on the Receiver. The LED will flash on the Receiver.

5. If there is no interference after 5 seconds the pair will be bound.

MTX-242

1. Make sure both the Receiver and Transmitter are in the EU mode or France mode if you are in France.

2. Make sure everything is turned off and are placed close together.

3. Turn the Transmitter on.

4. Hold down the 'Set up' button on the Receiver whilst powering up the Receiver, either by using a switch or plugging in the battery.

5. Press the 'Bind' button on the Transmitter untill the LED on the Receiver is continuously lit.

6. These should now be bound.

TF-40/TF-45

1. Turn the Receiver on.

2. Press the 'Bind' button on the Receiver until the LED on the Receiver flashes.

3.Turn on the Transmitter.

4.The LED on the Receiver will become solid and complete the binding process.

 

TF-11

1. Turn on Receiver on whilst holding down the setup button.

2. Make sure the Transmitter and Receiver are close together.

3. Turn on the Transmitter and the two should be bound. This will be signalled by the LED going from a flashing light to a solid light.

 

MTX-243

1. Make sure everything is turned off and are placed close together.

2. Turn the Transmitter on.

3. Hold down the 'Set up' button on the Receiver whilst powering up the Receiver, either by using a switch or plugging in the battery.

4. Press the 'Bind' button on the Transmitter untill the LED on the Receiver is continuously lit.

5. These should now be bound.

MTX-248

1.Turn on the transmitter whilst holding down the bind button. The LED on the transmitter should be flashing. .

2. Turn the Reciever/ESC unit on.

3.When the LED on the receiver.ESC unit becomes solid then the items are bound together.

4.Switch off the receiver/ESC unit

5.Switch off the transmitter

6.Turn on the transmitter.

7.Turn on the receiver/ESC unit, the car should now be ready to use.

Was this FAQ Helpful?    Yes | No