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FAQ: Frequently Asked Questions and Answers
Customer Service Technician
Here at HPI Racing UK there is a dedicated team of Customer Service Technicians at the end of a telephone, to take care of your warranty and technical needs, no matter how big or small.

If you require any assistance please contact the Customer Service Team by typing in your question below or contact us by calling 0845 00 66 160 or if you prefer not to use our 0845 number, you can also call us on (01283) 226570. (Standard office hours are 8:30-17:00 Monday to Friday)
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Please type your question above. You will get a set of suggested answers based on our support FAQ immediately. If these answers do not help you, or we are unable to find any relevant answers based on your question, you can send your support request with more details to one of our Customer Service Technicians. You will then get an individual response within 2 working days.
Ket word results
The following 1 questions match the keyword BREAK
ANSWER:

The One Way Bearing is normally very reliable and will only fail in the event that it's over-loaded. This is normally caused by attempting to start the engine whilst it's flooded.

If the Rotostart jams or the Pullstart becomes difficult to pull then you can remove the glowplug and clear the engine as shown on the DVD included with HPI kits. The engine should then be easier to turn over.

If you follow the above steps then your One Way Bearing will thank you!

 

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