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FAQ: Frequently Asked Questions and Answers
Customer Service Technician
Here at HPI Racing UK there is a dedicated team of Customer Service Technicians at the end of a telephone, to take care of your warranty and technical needs, no matter how big or small.

If you require any assistance please contact the Customer Service Team by typing in your question below or contact us by calling 0845 00 66 160 or if you prefer not to use our 0845 number, you can also call us on (01283) 226570. (Standard office hours are 8:30-17:00 Monday to Friday)
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Please type your question above. You will get a set of suggested answers based on our support FAQ immediately. If these answers do not help you, or we are unable to find any relevant answers based on your question, you can send your support request with more details to one of our Customer Service Technicians. You will then get an individual response within 2 working days.
Ket word results
The following 2 questions match the keyword CLUTCH

A slipper clutch is a device that fits on or near the spur gear, and helps absorb "drivetrain shock" that occurs when a car lands from a jump. A slipper clutch also helps aid traction in slippery conditions, since it acts as a mechanical way to limit the power that reaches the drivetrain.

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It's likely that your slipper clutch is loose. The slipper clutch is a torque limiting device that is intended to reduce stress on the drivetrain of your car.

You can find a tutorial on www.hpieurope.com that details how your slipper clutch should be set. If your car appears to be different to the cars shown in the tutorial then you can refer to your instruction manual for details of setting up the slipper clutch.

If your slipper clutch is set correctly and the car is still not moving then it's likely that there is a problem with your clutch. Please refer to the instuction manual for your car for full details on how to service and maintain your clutch.

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